• Fresh Views

    Be REAL Series: E is for EXPERTS

    “Don’t ever diminish the power of words. Words move hearts and hearts move limbs.”

    -Hamza Yusuf

    In our last post we began a 4-blog series called, “Be REAL”, revisiting some powerful words that can advance a solution-focused practice. The 4 words we’ll focus on make up the acronym REAL: 

    • Resilience
    • Experts
    • Acceptance and 
    • Listening 

    You can catch up on our last post on Resilience, the R in REAL on October 25, 2023.

    Today’s word is EXPERTS

    According to Dictionary.com, an “expert” is a person who has a special skill or knowledge in some particular field. 

    So in the world of diabetes care and education, a diabetes care and education specialist (DCES) may first come to mind as the “expert”. Yet, we challenge you to think beyond that. Have you heard the term “expert patient”? That refers to the inherent knowledge that individuals living with diabetes (or other chronic conditions) have about their condition, its impact on their life, and what decisions they feel comfortable making. People with diabetes (PWD) are the true experts in their lived experience with diabetes. 

    That said, just because one has a chronic condition does not imply that they have expertise in dealing with it. That presents the opportunity for the DCES to step alongside the PWD as a “think partner”. In a solution-focused interaction, the relationship between the healthcare provider and the patient/client is different. Instead of a hierarchical position, in solution-focused relationships, the DCES and the patient/client are considered “think partners”. They work together to identify solutions to move that individual forward towards achieving their goals. The DCES helps develop solutions by asking their patient/client questions and helping them to use their own personal strengths to create solutions that work for them.

    Be a think partner: 7 questions to try

    1. What do you know about yourself that lets you know you can achieve what you want?
    2. What would success look like for you (e.g. in life, in living with diabetes etc.)?
    3. What strengths do you have and use to help you manage your diabetes every day? 
    4. How can you use your strengths to create opportunities for success?
    5. What is one thing you have come to accept in your life that took some time to process?
    6. How did you feel when you were finally able to accept that challenging situation?
    7. How could you use those experiences and feelings to move you forward to accept a new challenge now?

    For more on EXPERTS, here is our first blog we wrote on EXPERTS back in 2020: Experts

    Join us next week as we focus on the A in Be REAL: Acceptance!

    We welcome anyone interested in our approach to Subscribe to our blog and we’ll email you when a new post is published!

    If you are a health care professional and interested in learning more about our solution-focused practice and approach, when you subscribe to our blog, we’ll send you in return a FREE resource of 10 Solution-Focused Questions to start a solution-focused discussion with your clients. 

    Follow us on Twitter @AFreshPOVforYou

    Deb is employed by Dexcom, but her words and opinions in this blog are her own.

    Tami is employed by the University of Kentucky HealthCare Barnstable Brown Diabetes Center, but her words and opinions in this blog are her own.

  • Fresh Views

    Be REAL Series: R is for RESILIENCE

    “If we understood the power of our thoughts, we would guard them more closely. If we understood the awesome power of our words, we would prefer silence to almost anything negative. In our thoughts and words, we create our own weaknesses and our own strengths. Our limitations and joys begin in our hearts. We can always replace negative with positive.” ~Betty Eadie

    Back in February 2020, just before we knew how the world was going to change through the pandemic, we launched a series on the power of words. Our goal was (and still is) to evolve solution-focused vocabulary among our readers to inspire, motivate and provide practical guidance to change messages so we can help people embrace possibilities, opportunities and create a vision for the future.

    Today we begin a 4-blog series called, “Be REAL”, revisiting some of those powerful words and our important messages. The 4 words we’ll focus on make up the acronym REAL: 

    • Resilience
    • Experts
    • Acceptance and 
    • Listening 

    Today’s word is RESILIENCE

    Resilience is one of the skills essential for people with diabetes to develop in order to live well with diabetes. And yes, resilience is a skill. Research shows that resilience is a skill that can be developed over time with practice and support. We think about resilience as the ability to “bounce back” after challenging times. It’s having inner strength when life throws you challenges and still being able to hold your head up.

    Living with a chronic condition like diabetes means living with chronic stress, and that can make managing diabetes more challenging. That’s where building resilience comes into play. Our last blog shared 5 ways to cultivate mental toughness, helping to build resilience.  

    When a diabetes care and education specialist engages in a solution-focused approach to practice, the ability to build resilience is not only possible, but highly likely. When we reinforce and recognize positive behaviors and strengths, people tend to do more of those things more often. In solution-focused practice we call these “exceptions” or times when problems don’t exist and life is working well. 

    People who see themselves as being resilient are typically those who have suffered adversity, faced significant challenges and were able to come out of their struggles stronger and with a different perspective on life. Often those who have faced the biggest challenges are the most resilient. Tami recalls a patient that she worked with over a several year time frame. This individual lived with long-standing diabetes, lost her husband at a young age, dealt with some significant health and financial challenges, and then lost everything she owned in a house fire. Despite the many life challenges she’d experienced, she had developed the ability to bounce back, persevere, and maintain focus on managing her diabetes. Life seemingly brought her a lot of “lemons”, so to speak. (We wrote about working through “when life gives you lemons” in our blog here)

    A key focus in building resilience is on recognizing stressors and building plans to work through the stressful situations and setbacks, and come out on the other side feeling successful, even if it is just one very small success.

    What’s REAL in 2023?

    Who knew how much resilience we would all need and how important our “VIPs” would be in life coming through the pandemic in the time since we wrote our original 2020 blog on resilience! If you didn’t catch it, you can find it here:  2020 Resilience blog.

    Please take a moment and Be REAL with us – share your impressions of resilience and what changes you’ve noticed in the past few years. How has resilience been important to you?

    Join us next week as we focus on the E in Be REAL: Experts!

    We welcome anyone interested in our approach to Subscribe to our blog and we’ll email you when a new post is published!

    If you are a health care professional and interested in learning more about our solution-focused practice and approach, when you subscribe to our blog, we’ll send you in return a FREE resource of 10 Solution-Focused Questions to start a solution-focused discussion with your clients. 

    Follow us on Twitter @AFreshPOVforYou

    Deb is employed by Dexcom, but her words and opinions in this blog are her own.

    Tami is employed by the University of Kentucky HealthCare Barnstable Brown Diabetes Center, but her words and opinions in this blog are her own.