August 12-15 brought us a fresh point of view in Baltimore, MD at #ADCES22! What an incredible conference, and so good to be back with friends and colleagues we haven’t seen in- person in 3 years.
We were honored to present to a full room late on a Friday afternoon! Our presentation highlighted 7 tactics for your toolbox, so to speak, to transform primary care visits.Since the majority of type 2 diabetes is managed in primary care, it seems the best place to start to change the way we engage with clients/patients is in the primary care setting. In case you missed the 7 tactics, and are wondering, here you go…
7 practical tactics for your primary care toolbox:
Tactic 1: Open the visit with a question focused on what’s going well or how you can provide support
Tactic 2: Elicit exceptions by asking “exception questions”
Tactic 3: Use person-first, strengths-based language
Tactic 4: Practice problem-free talk
Tactic 5: Ask eliciting questions
Tactic 6: Ask future-visioning questions
Tactic 7: Use scaling questions to scale progress
As we mentioned during our presentation, these tactics can largely be applied in other practice settings as well.
Stop back by in 2 weeks when we’ll share perspectives on embracing a “growth mindset” – a particularly impactful concept we learned about at the conference and one where, we believe, the tenets of a solution focused practice align.
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Deb is employed by Dexcom, but her words and opinions in this blog are her own.
Tami is employed by the University of Kentucky HealthCare Bar